Rising above office conflict: [electronic resource] : a light-hearted guide for the heavy-hearted employee

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자료유형	단행본
서명/저자사항	Rising above office conflict: [electronic resource]: a light-hearted guide for the heavy-hearted employee / Clare E. Fowler.
개인저자	Fowler, Clare E., author.
발행사항	Lanham, Maryland: Rowman & Littlefield Publishers, [2023]
발행예정일자	2307
형태사항	1 online resource (xvi, 341 pages) : illustrations.
총서사항	The acr practitioner's guide series
ISBN	1538171287 9781538171288
서지주기	Includes bibliographical references and index.
내용주기	Preface -- Author's Note -- Introduction -- 1: Conflict -- 2: Positive Conflict -- I: Behaviors That Aren't as Awesome as Ours -- Bothersome but Benign Behaviors -- 3: Clueless Carls -- 4: Snappy Sallies -- 5: Bad Brads vs. Meany Minnies -- 6: Horror Vacui-The Quiet Queen -- 7: Chatty Patties and Chatty Matties -- 8: The Dude and The Dudette -- 9: The People Pleaser -- Potentially Painful Personalities -- 10: Inappropriate Ingrids and Ivans -- 11: Micromanagers -- Destructive Dorky Behaviors -- 12: The Hulk -- 13: High-­conflict Behaviors -- 14: Busier-­than-­Thou -- 15: Honey Badgers -- 16: The Passive-­Aggressive -- 17: Rude Coworkers -- Warning! Warrior Personalities -- 18: Family Businesses -- 19: Dismissive Bosses -- 20: The Boxer -- 21: Abuse -- Neurodiversity -- 22: Life Would Be Boring if We Were All the Same -- II: Are You Prepared to Resolve Your Conflict? -- 23: Workplace Abuse -And What to Do About It -- 24: Keeping Yourself Sane and Safe -- 25: This Is Your Brain on Conflict -- III: There Are Solutions! -- 26: Preaching to the Choir -- 27: Why I'm Right and You're Wrong -- 28: Freelance Problem-­Solving -- 29: Keeping an Offer in Your Pocket -- 30: Delegating Disputes -- 31: Options for Empowering Yourself -- 32: Rising Tides Raise All Boats -- 33: Faith-­Based Problem-­Solving -- 34: Changing the System -- IV: Deciding to Stay or Go -- 35: Is Your Gut Saying Go? -- 36: What Are You Willing to Do? -- 37: So You Stay . . . What Next? -- V: Preventing Future Conflicts -- 38: Stick in the Mud -- 39: Straight, No Chaser -- Resources -- 40: The Road to Relationship Is Paved with Good Intentions -- 41: So, You Go . . . Changing the Devil You Know for the Angel You Don't -- 42: Going Forward -- Conclusion -- Resolve-­Any-­Conflict Brownies
요약	"Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers"--
요약	"A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee's hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan. Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict."--
해제	Provided by publisher.
해제	Provided by publisher.
일반주제명	Women --Employment --Psychological aspects. Interpersonal conflict. Interpersonal relations --Psychological aspects. Conflict management --Psychological aspects. Work environment. Conflit interpersonnel. Gestion des conflits --Aspect psychologique. Conflict management --Psychological aspects Interpersonal conflict Interpersonal relations --Psychological aspects Women --Employment --Psychological aspects Work environment
분류기호(DDC)	331.4
언어	영어
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