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Strategic communication for organizations [electronic resource]

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서명/저자사항Strategic communication for organizations [electronic resource] / Sara LaBelle and Jennifer H. Waldeck.
개인저자LaBelle, Sara, 1988- author.
Waldeck, Jennifer H. author.
발행사항Oakland, California: University of California Press, [2020].
형태사항1 online resource (viii, 357 pages) : illustrations.
기타형태 저록Print version LaBelle, Sara, 1988- Strategic communication for organizations Oakland, California : University of California Press, [2020] 9780520298521
ISBN0520970608
9780520970601


서지주기Includes bibliographical references and index
내용주기Introduction : What to expect from this book -- An introduction to strategic communication -- Organizational types and structures -- Mission statements, organizational identity and image, and branding -- Communication ethics -- Organizational goals and objectives -- Selecting and understanding the target audience -- Developing and designing messages : using persuasion theory and evidence-based principles -- Selecting channels -- Cultural diversity and stakeholder awareness -- Implementing campaigns -- Evaluating campaigns
요약"This book is divided into two main sections. The first section, Foundations of Strategic Communication (Chapters One-Four), provides an understanding of the myriad organizational types and structures that engage in strategic communication, as well as how organizations define and brand themselves to create a cohesive identity. Ethical communication is spotlighted in the first section as a key to maintaining organizational value and creating effective campaigns. The second section, Creating, Implementing, and Evaluating Strategic Messages (Chapters Five-Eleven), lays out a step-by-step plan for creating strategic communication campaigns that align with the organization's identity and mission as well as for aligning campaigns with the needs of stakeholders and communication partners. In these chapters we discuss how organizations can organize and prepare for effective campaigns by having clear objectives, a thorough understanding of their target audience, an evidence-based approach to messaging, and in carefully selecting both traditional and new media platforms. Throughout this section, we attend to the cultural diversity that exists across campaign stakeholder groups and how that diversity should inform communication strategy. Finally, we address the importance of implementing and evaluating communication campaigns. You will learn a variety of strategies for assessing campaigns to identify successes, and make adjustments to your strategic communication plan moving forward"--Provided by publisher
일반주제명Business communication.
LANGUAGE ARTS & DISCIPLINES --Communication Studies
Business communication
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