(The) price of government : getting the results we need in an age of permanent fiscal crisis

상세정보

자료유형	단행본
서명/저자사항	(The) price of government : getting the results we need in an age of permanent fiscal crisis/ David Osbourne and Peter Hutchinson.
개인저자	Osbourne, David.  Hutchinson, Peter,  1949- .
발행사항	New York: Basic Books, c2004.
형태사항	xiv, 370 p.; 24 cm.
ISBN	0465053637 (alk. paper) :
일반주기	Includes index.
내용주기	Getting a grip on the problem -- Setting the price of government -- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Strategic reviews : divesting to invest -- Consolidation : smart mergers -- Rightsizing : the right work, the right way, with the right staff -- Buying services competitively -- Rewarding performance, not good intentions -- Smarter customer service : putting customers in the driver's seat -- Don't buy mistrust--eliminate it -- Using flexibility to get accountability -- Make administrative systems allies, not enemies -- Smarter work processes : tools from industry -- Leading the transformation and managing the politics.
주제명(지명)	United States -- Appropriations and expenditures.
일반주제명	Fiscal policy -- United States -- States. Budget -- United States -- States. United States -- Politics and government.
분류기호(DDC)	352.4213
언어	영어